Shipping

Shipping Overview​

We currently deliver to Great Britain and Germany. Northern Ireland and the Channel Islands cannot be supplied.

Other delivery areas are planned. Please subscribe to our newsletter for current information further down this page.


Shipping Costs ​

You don't want to pay shipping costs? Starting from 49,- € your delivery is free of charge.​

If your order is below 49,- €, we charge a shipping fee of 3,95 €.​

Besides the sales tax and shipping costs shown in your order summary, there are no other costs for you, such as custom fees.


Shipping provider und delivery times​

We do everything we can to get your order to you as quickly as possible. Our carriers are:

DHL Germany usually 2-3 working days​

Royal Mail Great Britain usually 4-5 working days​


Orders are processed and shipped Monday through Friday. Bank holidays are excluded.


After your order you will receive an order summary right in your inbox with your order details. You can also find your order in My Account. ​

If you have any questions about your order, feel free to contact our Customer Care Team. Please always include your order number.​

The delivery times stated apply to shipping within Germany. For shipping to Great Britain please note, that in cross-border delivery delays might occur.​


Invoice & Tracking​

As soon as your package leaves our logistics center, we will send you an email with your invoice and the return form. In this email you will also find your tracking number.


Return​s

You want to return your sprayer or cartridge?​

A return is possible within 30 days after receipt of your order very easily, and completely free for you.

Please use the original box and enclose the return form, forwarded to you with your order confirmation.​

You can have the return label created by DHL in the IONIQ return portal. You can then either print it yourself and attach it to the parcel, or present the QR code at your local post office.

After receiving and checking your return, your money will be refunded immediately.