IONIQ Skincare GmbH & Co. KG strives to make its website and mobile applications (apps) equally accessible to all persons. To achieve this, we conduct ongoing tests during development and manual checks several times a year. We are aware that we may not currently pass every available online accessibility test, but we are constantly working on improvements.

We support the latest two versions of Firefox, Microsoft Edge, Safari and Chrome browsers.

This accessibility statement applies to the German version of this website currently available on the Internet: www.ioniqskin.com

Other country-specific websites are assessed separately.

Responsible:

IONIQ Skincare GmbH & Co. KG
Otto-Lilienthal-Straße 18
88677 Markdorf, Germany

The website was tested for accessibility in October 2025. The test was based on the Web Content Accessibility Guidelines (WCAG) 2.1 in compliance level AA.

Current status: partially accessible

Last test: 30 October 2025

There are areas and information that we are currently unable to make fully accessible. This mainly concerns content that was created before the current accessibility regulations came into force. Subsequent adaptation will be reviewed on a case-by-case basis. The following requirements are currently being processed/implemented:

• A function for adjusting font size and contrast will be implemented as soon as possible.
• Screen reader accessibility is generally provided, but not all heading structures have been completely revised yet.
• Keyboard accessibility is fully provided, and the functionality of all focus indicators is still being thoroughly tested.
• The technical possibility of providing each image, icon or video with appropriate alternative text (alt attributes) is being examined.
• The textual comprehensibility of links is being continuously improved, as is the so-called semantic structure, i.e. the correct embedding of website elements in the HTML code.

However, all new content is developed in accordance with current accessibility standards.

If you encounter any barriers or have any suggestions for improving accessibility, please contact us at:

E-Mail: hello@ioniqskin.com

You can also reach our reception desk, who will be happy to assist you:

Telephone: +49 7544 505-0 (Monday to Thursday from 8 a.m. to 5 p.m., Friday from 8 a.m. to 3 p.m.)

If we do not respond to your enquiry within four weeks of receipt, or if you are not satisfied with our response, you can contact the arbitration board of the State Centre for Accessibility (LZ-BARR) in accordance with the Disability Equality Act (BGG). You can contact the arbitration board as follows:

State Centre for Accessibility Arbitration Board
Else-Josenhans-Straße 6
70173 Stuttgart
Telephone: 0711 123 39375
Email: schlichtung@barrierefreiheit.bwl.de
Webseite: https://barrierefreiheit-bw.de/

The conciliation procedure is free of charge. Reference is made to the possibility of collective action under Section 12(1) sentence 1 no. 4 L-BGG.

IONIQ Skincare
Markdorf, 19.12.2025