Try IONIQ ONE for 30 days without obligation. If you are not satisfied, simply return the device to us to get a full refund.
Claims are valid up until 30 days after delivery.
A return is possible within 30 days after receipt of your order very easily, and completely free of charge for you. Please use the original box and enclose the completed return form that was sent to you with your order confirmation. In our FAQ’s you will find the link to the Royal Mail returns portal including instructions. For inquiries regarding this test promotion please contact our Customer Care Team.
Conditions of participation
The promotion is limited to all IONIQ Skincare Starter Kits purchased on the IONIQ Skincare webshop. To participate, you must be 18 years or older and have your primary residence in Germany or the United Kingdom. The use of this return right is only possible once per person. You must provide the complete device in its original packaging (the packaging may of course have been opened beforehand), including all accessories and proof of purchase. The claim is not made within 30 days of the purchase date or the device has been damaged by the participant you will no longer be able to apply for a refund (warranty rights and guarantee are not affected by this action). The purchase price will be paid within 30 working days, after reception of the device and the above documents, by cashless payment to the account designated by the buyer. IONIQ Skincare is not liable for incomplete or lost documents unless IONIQ Skincare is at fault. By participating, the purchaser confirms that they meet the before mentioned aforementioned conditions. IONIQ Skincare reserves the right to take legal action against abuse.