Test the IONIQ ONE Sprayer for 30 days without obligation.
If you are not satisfied, simply return the device to us and we will refund the full purchase price.
Try IONIQ ONE for 30 days without obligation. If you are not satisfied, simply return the device to us to get a full refund.
Return
A return is possible within 30 days after receipt of your order very easily, and completely free of charge for you. Please use the original box and enclose the completed return form that was sent to you with your order confirmation. In our FAQ’s you will find the link to the Royal Mail returns portal including instructions. For inquiries regarding this test promotion please contact our Customer Care Team.
Conditions of participation
The promotion is valid for the item IONIQ ONE Sprayer purchased from the IONIQ Skincare webshop at ioniqskin.com. It includes the IONIQ ONE Sprayer and the enclosed RESET cleaning cartridge, as well as a cosmetic product of your choice. Other cosmetic products can only be returned if they have not been opened. To participate, you must be 18 years of age or older and have your primary residence in Germany, Austria, Switzerland, Spain or Great Britain. The use of this return right is only possible once per person. You must provide the complete device in its original packaging (the packaging may of course have been opened beforehand), including all accessories and proof of purchase. The claim is not made within 30 days of the purchase date or the device has been damaged by the participant you will no longer be able to apply for a refund (warranty rights and guarantee are not affected by this action). The purchase price will be paid within 30 working days, after reception of the device and the above documents, by cashless payment to the account designated by the buyer. IONIQ Skincare is not liable for incomplete or lost documents unless IONIQ Skincare is at fault. By participating, the purchaser confirms that they meet the before mentioned aforementioned conditions. IONIQ Skincare reserves the right to take legal action against abuse.
We currently deliver to Great Britain, Germany, Austria, Switzerland and Spain. Northern Ireland and the Channel Islands cannot be supplied.
Other delivery areas are planned. Please subscribe to our newsletter for current information further down this page.
Shipping Costs
You don't want to pay shipping costs? Starting from 39,- € your delivery is free of charge.
If your order is below 39,- €, we charge a shipping fee of 4,95 €.
Besides the sales tax and shipping costs shown in your order summary, there are no other costs for you, such as custom fees.
Shipping provider und delivery times
We do everything we can to get your order to you as quickly as possible.
Our carriers are:
Germany: DHL; usually 1-3 working days
Austria: DHL; usually 3-5 working days
Switzerland: Swiss Post; usually 3-4 working days
Spain: DHL; usually 5-7 working days
Great Britain: TNT; usually 5-7 working days.
Orders are processed and shipped Monday through Friday. Bank holidays are excluded.
After your order you will receive an order summary right in your inbox with your order details. You can also find your order in My Account.
If you have any questions about your order, feel free to contact our Customer Care Team. Please always include your order number.
Invoice & Tracking
As soon as your package leaves our logistics center, we will send you an email with your invoice and the return form. That email will also contain your tracking number.
Returns
You want to return your sprayer or cartridge?
A return is possible within 30 days after receipt of your order very easily, and completely free for you.
Please use the original box and include the completed return form that was sent to you with your invoice.
You can create your label in the DHL returns portal. Please follow the instructions from DHL and enter your correct details so that we can allocate your parcel and get your money back as quickly as possible. You can then either print out the return label yourself or show the QR code at the parcel shop.
After receiving and checking your return, your money will be refunded immediately.
To make your purchase easy and convenient, you can choose between the following payment methods.
Credit Card
Pay convenient and secure with your favorite credit card, whether it is Visa, MasterCard or American Express. With 3D Secure your payment process is safe and your credit card data is encrypted. Of course, we will not charge your credit card until your order is on the way.
Klarna
You can use KLARNA to pay for your purchases flexibly and securely. Simply select "KLARNA" as your payment method at checkout and enjoy the following options*:
Pay Now: Pay for what you love right away.
Pay Later: Pay up to 30 days after placing your order.
Financing: Divide your payment into flexible installments.
Use your favourite payment in your account. At the end of the order process you will be redirected to PayPal where you can log in with your PayPal user data and confirm the payment.
Apple Pay
Pay conventiently with your Apple Pay set-up. Note, that this only works through your Safari browser.
Google Pay
Pay with your personal Google Pay set-up. Note, that this only works through your Google Chrome browser.
All refunds will be processed through the payment method selected at the time of order.
Select your skin tone in daylight. The result of the simulation is based on our research.
Free delivery
Free delivery and return from € 39
Carbon neutral shipping in 1-3 working days
Shipping Overview
We currently deliver to Great Britain, Germany, Austria, Switzerland and Spain. Northern Ireland and the Channel Islands cannot be supplied.
Other delivery areas are planned. Please subscribe to our newsletter for current information further down this page.
Shipping Costs
You don't want to pay shipping costs? Starting from 39,- € your delivery is free of charge.
If your order is below 39,- €, we charge a shipping fee of 4,95 €.
Besides the sales tax and shipping costs shown in your order summary, there are no other costs for you, such as custom fees.
Shipping provider und delivery times
We do everything we can to get your order to you as quickly as possible.
Our carriers are:
Germany: DHL; usually 1-3 working days
Austria: DHL; usually 3-5 working days
Switzerland: Swiss Post; usually 3-4 working days
Spain: DHL; usually 5-7 working days
Great Britain: TNT; usually 5-7 working days.
Orders are processed and shipped Monday through Friday. Bank holidays are excluded.
After your order you will receive an order summary right in your inbox with your order details. You can also find your order in My Account.
If you have any questions about your order, feel free to contact our Customer Care Team. Please always include your order number.
Invoice & Tracking
As soon as your package leaves our logistics center, we will send you an email with your invoice and the return form. That email will also contain your tracking number.
Returns
You want to return your sprayer or cartridge?
A return is possible within 30 days after receipt of your order very easily, and completely free for you.
Please use the original box and include the completed return form that was sent to you with your invoice.
You can create your label in the DHL returns portal. Please follow the instructions from DHL and enter your correct details so that we can allocate your parcel and get your money back as quickly as possible. You can then either print out the return label yourself or show the QR code at the parcel shop.
After receiving and checking your return, your money will be refunded immediately.
Money-back guarantee
Test the IONIQ ONE Sprayer for 30 days without obligation.
If you are not satisfied, simply return the device to us and we will refund the full purchase price.
Try IONIQ ONE for 30 days without obligation. If you are not satisfied, simply return the device to us to get a full refund.
Return
A return is possible within 30 days after receipt of your order very easily, and completely free of charge for you. Please use the original box and enclose the completed return form that was sent to you with your order confirmation. In our FAQ’s you will find the link to the Royal Mail returns portal including instructions. For inquiries regarding this test promotion please contact our Customer Care Team.
Conditions of participation
The promotion is valid for the item IONIQ ONE Sprayer purchased from the IONIQ Skincare webshop at ioniqskin.com. It includes the IONIQ ONE Sprayer and the enclosed RESET cleaning cartridge, as well as a cosmetic product of your choice. Other cosmetic products can only be returned if they have not been opened. To participate, you must be 18 years of age or older and have your primary residence in Germany, Austria, Switzerland, Spain or Great Britain. The use of this return right is only possible once per person. You must provide the complete device in its original packaging (the packaging may of course have been opened beforehand), including all accessories and proof of purchase. The claim is not made within 30 days of the purchase date or the device has been damaged by the participant you will no longer be able to apply for a refund (warranty rights and guarantee are not affected by this action). The purchase price will be paid within 30 working days, after reception of the device and the above documents, by cashless payment to the account designated by the buyer. IONIQ Skincare is not liable for incomplete or lost documents unless IONIQ Skincare is at fault. By participating, the purchaser confirms that they meet the before mentioned aforementioned conditions. IONIQ Skincare reserves the right to take legal action against abuse.
Serena Goldenbaum
Make-Up-Artist
"The IONIQ TAN offers an even and natural tan. No rinsing, no stains, no discolored clothes, pleasant smell!"
Embrace your beauty. Own your sunless tan.
The self-tanning revolution
IONIQ TAN is a premium vegan self-tanner
Premium skincare: free of mineral oil silicone, parabens and sulphates.
Scientifically developed, and dermatologically tested.
100% vegan and cruelty-free. Moisturising and scented.
“After first application, the tanning effect of the product is astonishingly good. I did not expect it to work so well after a single use - you look like you've just been on holiday.”
“Once you have the hang of it, the tanning process is easy and fast. I have left the tanning to work overnight. The color result is very even and nice and natural. In the summer...”
“Absolutely loving this device and especially the TAN and BODY cream. The BODY one smells soooo nice and makes my skin smooth and glowy. Might order a second one soon for my sister...”
“After a year-long odyssey of different self-tanning creams and oils, I came across Ioniq through a friend. After I tried Medium and this already worked beautifully on the skin...”
Find the answers in our FAQs or get in touch with our IONIQ skincare experts.
How long does a TAN cartridge last?
A TAN cartridge will generally allow roughly 3 whole-body applications. The IONIQ Skincare app helps you determine the right quantity for your body. The Guided Spraying function in the Connect area allows you to enter your height and weight and will calculate a personalised spray time for each area of your body. Once you connect the sprayer, you can tell whether a partially used cartridge contains enough for an application by checking the fill level on the dashboard in the app. Each application requires at least 30 ml.
What do I need to consider when applying IONIQ TAN?
Before the application, the skin should be exfoliated with a shower scrub or our BODY Scrub and then dried. The IONIQ Skincare app calculates the ideal spraying time needed to give each body part an even application. During the application, you should maintain a distance of approximately 20-40 centimetres between the IONIQ ONE Sprayer and your skin. There is no need to rub it in with your hands
After the TAN has absorbed completely into the skin, you can put your clothes back on around 10 minutes later. The overall tan will take 6 to 8 hours to develop and remain on the skin for 7–9 days.
After application, the sprayer should be cleaned with the included CLEAN cartridge.
What are the advantages of the IONIQ TAN application process?
The IONIQ TAN application process enables a streak-free and all-round perfect result. Spraying takes an average of 3 minutes and the tan lasts around 7–9 days on the skin. The moisturising and nourishing formula has a wonderful scent and leaves the skin feeling smooth to the touch.
Can I test IONIQ products?
Try IONIQ ONE for 30 days without obligation. If you are not satisfied, simply return the device to us and we will refund the full purchase price. The promotion applies to an IONIQ ONE sprayer, the enclosed CLEAN cleaning cartridge and a cosmetic product of your choice. Other cosmetic products can only be returned if they have not been opened.
All IONIQ Skincare products are carefully checked and produced by our premium partners in Switzerland. The production process is 100% cruelty-free, which means all IONIQ products are vegan. IONIQ Skincare is tested for safety and efficacy by independent partners. The formulation has been specially developed for our patented Magnetic Skin Technology and is extremely effective when used in combination with the IONIQ ONE.
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