Shipping policy
Shipping Overview
We currently deliver to Germany, Austria, Switzerland and Spain.
Other delivery areas are planned. Please subscribe to our newsletter for current information further down this page.
Shipping Costs
You don't want to pay shipping costs? The shipping costs for the respective countries are as follows:
| Country | Shipping Costs | Free Shipping from |
|---|---|---|
| Germany | 4.95 € | 39 € |
| Austria | 4.95 € | 39 € |
| Switzerland | 6.95 CHF | 49 CHF |
| Spain | 4.95 € | 39 € |
Besides the sales tax and shipping costs shown in your order summary, there are no other costs for you, such as custom fees.
Shipping provider und delivery times
We do everything we can to get your order to you as quickly as possible.
Our carriers are:
| Country | Shipping Provider | Delivery Time |
|---|---|---|
| Germany | DHL | about 1-3 business days |
| Austria | DHL | about 3-5 business days |
| Switzerland | Swiss Post | about 3-4 business days |
| Spain | DHL | about 5-7 business days |
Orders are processed and shipped Monday through Friday. Bank holidays are excluded.
After your order you will receive an order summary right in your inbox with your order details. You can also find your order in My Account.
If you have any questions about your order, feel free to contact our Customer Care Team. Please always include your order number.
Invoice & Tracking
As soon as your package leaves our logistics center, we will send you an email with your invoice and the return form. That email will also contain your tracking number.
